PARIS —AirAsia was named the World’s and Asia’s Best Low Cost Airline at the recently concluded Skytrax World’s Airline Awards rites held at the Paris Air Show in Le Bourget for seventh consecutive year.
With 19 million customer surveys completed worldwide by over 160 nationalities, Skytrax is the global benchmark of airline excellence. It measures 41 key performance indicators of airlines front-line products and services. Skytrax award is one of the most prestigious airline industry accolades.
Tony Fernandes, CEO of AirAsia, received the awards at the Paris Air Show.
Fernandes dedicated the award to the 17,000 AirAsia Allstars and said, “We faced many challenges this past year but I am proud to say that our staff banded together for our guests and we have emerged stronger than ever. To be named the ‘World’s Best’ for the seventh consecutive year is an incredible honor, and I dedicate it to the 17,000 AirAsia Allstars who are the force behind it all.”
“We would also like to thank our guests and stakeholders for continuing to believe in us. We are committed to continue innovating on all fronts to provide our guests with not only the best value but also a superior travel experience and convenience using technology,” Fernandes added.
Datuk Kamarudin Meranun, executive chairman of AirAsia Berhad, said Skytrax’s recognition reinforces the efforts that the Group is taking to strengthen its services and network.
“And we will take every effort to live up to this recognition,” Meranun said.
The AirAsia Group comprises short-haul low-cost airlines AirAsia Berhad (airline code AK), Indonesia AirAsia (airline code QZ), Thai AirAsia (airline code FD), Philippine AirAsia (airline codes PQ & Z2) and AirAsia India (airline code I5).
AirAsia X, the long haul affiliate of the AirAsia Group, was also named the World’s Best Low Cost Airline Premium Cabin and Best Low Cost Airline Premium Seat by Skytrax for the second consecutive year.
Tan Sri Rafidah, chairman of AirAsia X Berhad, and Benyamin Ismail, acting CEO of AirAsia X Berhad, were present to receive the awards .
“We are thrilled to know that our guests have been enjoying the AirAsia X Premium Flatbed seats and we will work to further enhance our guests’ comfort and maintain our position as the best premium class cabin & seats in the low-cost airline category,” Meranun said.
Both AirAsia and AirAsia X Group have carried nearly 300 million guests since their inception in 2001 and 2007, respectively.